Policies Please read this carefully and completely, there will be no exceptions to these policies.
All accounts are set up on a prepay basis. All pricing is guaranteed for the
term of prepayment.
We accept Visa, MasterCard, Thru Paypal. If paying by Paypal, you must have payment to us no later than the 3rd day of the month.
All accounts are billed automatically on the twenty fourth of the month. Service will be interrupted on accounts that reach 7 days past due.
On the 10th of the month Service will be terminated for nonpayment and will be subject to a $50 to restore your site.
Accounts not paid by due date are subject to a $25.00 late fee for. This dose not included your hosting fees, you will need to pay your hosting fees plus restore fee and the late to get your site back online
All return checks are subjected to a $25.00 surcharge. Information Changes: If you need to update your name, address, or credit card
information please visit our client area.
Questions Regarding Charges on Credit Card Statement:
If you have a question about charges made to your account, please contact us immediately. If the
charges were made in error, we will immediately credit your account or credit
card account for the appropriate amount.
Please do not request charge backs until you have spoken with our billing
department. If the charges were not made in error and fall within our policies,
any charge backs will be considered nonpayment and your account will be
immediately suspended and/or terminated.
If our collection efforts fail, unpaid debts WILL
be reported to all available credit reporting agencies. Please note that our Billing Department handles billing questions only. Billing
questions are handled Monday - Friday, holidays excluded.
Due to security concerns, ALL account cancellations MUST be
done via our Members Area and must be received at least
5 (5) business days prior to your billing date.
Phone requests will not constitute acceptance of any cancellation. Collection fee will be apple to
collect of the out stand blance.
Upon receipt of proper cancellation notification, Starlite Web-Hosting Services.
will cancel said account within (2) business days unless other arrangements are
made and all charges or billing will cease immediately.
If the account has a balance due at the time of cancellation, this balance must
be paid in full.
Cancellation does not absolve the account holder of any
outstanding financial obligations.
Starlite Web-Hosting services are independent of account usage and domain name
records, and are still in effect whether the account holder's domain is pointing
to Starlite Web-Hosting nameserver or to some other nameserver. If the account
holder transfers a domain without properly notifying Starlite Web-Hosting
Services., they will continue to be charged/billed until the cancellation
guidelines have been followed.
In other words, until you have notified Starlite Web-Hosting Services of your cancellation, we are still providing your account
with our services and you will be billed for same.
Starlite Web-Hosting Services. shall not be responsible for any claimed damages,
including incidental and consequential damages, which may arise from Starlite
Web-Hosting servers going off-line or being unavailable for any reason
whatsoever. Further, Starlite Web-Hosting Services. shall not be responsible for
any claimed damages, including incidental or consequential damages, resulting
from the corruption or deletion of any web site from one of Starlite Web-Hosting
All damages shall be limited to the immediate termination of service.
Starlite Web-Hosting Services. shall be the sole arbiter of what is and is not a
violation of these acceptable use policies.
Starlite Web-Hosting Services. reserves the right to terminate any account at any time and for any reason that
causes harm to any Starlite Web-Hosting Services, customer's web sites.
Starlite Web-Hosting Services. reserves the right to delete all content and files upon
Starlite Web-Hosting Services. reserves the right to withhold any
prepaid funds for any site removed for violations of these policies.
Starlite Web-Hosting Services. reserves the right to refuse, cancel, or suspend service
at our sole discretion.
Starlite Web-Hosting Services. reserves the right to change these Policies
without prior notice or warning. Non-enforcement of any part of these Policies
does not constitute consent.
Violations of these Policies should be referred to
ABUSE All complaints will be
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